Reports (44)
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Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Please specify details.: [Const. states contractor left a lot of glass sand in the bike lane near 100 Boylston St. Jamaica Plain.]
CLOSED #101005517203Noted. No glass found in the bike lane. Resubmit another case with a better location and a picture with a background in it to help us execute this complaint. Thank you.
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Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [06/13/2024] Time when this occurred: [13:47] Please specify details.: [Constituent states that last year, the contractor who was chosen to pave the bike lanes with green glass sand, left the piles of the construction debris on the street and created a very large slipping hazard for both pedestrians and drivers due to how fine the sand glass was. Constituent reports these were left outside of the VA hospital in Jamacia Plain. Constituent reports spending 8 Weeks trying to get the leftover construction debris removed as it posed a threat to individuals with disabilities in the area. Constituent reports there only being a response after being assaulted by a street sweeping operator. Constituent states that the same senario is happening again with the bike lanes contractor leaving large piles of green glass sand outside of the JP Stony Brook statio, again posing a huge risk to residents in the area. Constituent put in multiple requests today to have the debris removed and the case was closed out stating the work was done, yet the photos were the same for both case and were nowhere near the Stony Brook station. Constituent is requesting either DPW or the contractors get involved in removing the construction debris.]
CLOSED #101005515691Resolved. Sorry for the inconvenience after inspecting the location found no evidence of complaint.
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Contractor Complaints
Name of Contractor/Utility working: [Other] Are the contractors on-site: [No] Date when this occurred: [05/31/2024] Time when this occurred: [17:13] Please specify details.: [Constituent states that the paving is uneven, the bike lane cannot be ridden and it causes problems for senior citizens and disabled residents in the area.]
CLOSED #101005486334Noted. Sorry for the inconvenience. Roadway will be repaved after construction is completed.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Date when this occurred: [05/06/2024] Time when this occurred: [17:35] Please specify details.: [Constituent reports there is a construction site that is somewhat on the sidewalk constituent reports the crane is not secure and there is a lack of pedestrian access at this location.]
CLOSED #101005452153Noted. Sorry for the inconvenience. This work is permitted for excavation. Verizon has a valid permit that calls for digging here. The angle is very tight due to the bump out sidewalks for the bike lane.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Please specify details.: [Constituent states there has been a concrete barrier at the corner in the road close to the sidewalk for about a month. Constituent is requesting inspection because he is concerned about the safety of the bike lane and the vehicles taking turns]
OPEN #101005374632 -
Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [08/13/2023] Please specify details.: [**case 101004983031 closed w/ note The Utility and contractors have been notified. if this hasn't been resloved resubmit in 7-10 business days ************************** There are large bumps and pits in the bike lane that make it very dangerous to bike. It can damage our bikes and cause us to flip over and crash.]
OPEN #101005036264 -
Contractor Complaints
Type of Work: [Other] Name of Contractor/Utility working: [Other] If Other, please specify: [DSW Company] Are the contractors on-site: [Yes] Date when this occurred: [08/29/2023] Please specify details.: [Constituent states there is a contractor company that is doing work in the bike lane with no lights on the truck. Constituent states there is one truck with lights on and he went around it and there is another vehicle in the bike lane with no lights or warning. Constituent would like to log the complaint.]
CLOSED #101005021995Case Noted. The contractor has been notified.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Please specify details.: [Reports street is posted no parking on 8/22 but today 8/21, the contractor placed cinderblocks and other items around their car resulting init being pinned in and unable to move.]
CLOSED #101005006152Case Noted. New bike lane built at this location. Raised divider installed.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Please specify details.: [Constituent reported that there is a pipe impeding the bike lane on Edgerly Rd. Constituent stated that work is being done in the area and a pipe was placed down in the bike lane but it is sticking up. This presents a hazard because the constituent fell due to this.]
CLOSED #101004945583Case Noted. The contractor & utilities have been notified. If this hasn't been resolved in 7 business days please resubmit.
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Contractor Complaints
Please specify details.: [Constituent reports area near 62 Beacon has dips in roadway from where patch work was done. States it is in the road and bike lane. Constituent was told by Newton Public Works that Boston was responsible for area.]
CLOSED #101004933908Case Noted. The contractor & utilities have been notified. If this hasn't been resolved in 7 business days please resubmit.