Reports (54)
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Contractor Complaints
Please specify details.: [Constituent reports work taking place on Mass Ave, states there is little pedestrian access, people being forced to walk into street/bike lane.]
CLOSED #101006104422Case Noted. Plenty of access.
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Contractor Complaints
Type of Work: [Other] If Other, please specify: [public works vehicle] Name of Contractor/Utility working: [Other] If Other, please specify: [Public works- Plate: MB 186] Date when this occurred: [05/21/2025] Time when this occurred: [07:30] Please specify details.: [Const states via contact form: "At about 7:30 am I was riding my bike down Comm Ave at Packards Corner in the side lane that is dedicated to cars planning to turn or park, and bikes, when a large Public Works truck with two workers came barreling down the street at what had to be 40MPH. They started tailgating my bike, screaming obscenities at me, and nearly ran me off the road. When I let them pass, they stopped at a trash can about half a block up. I rode past and said, "Hey guys, this is a slow lane!" They erupted at me. I stopped and turned back, and they said every swear in the book at me and told me to get off the road because they had a job to do. I honestly can't even remember everything they said because at least one of them was speaking incoherently. I didn't smell alcohol or anything but being drunk is the only thing I can imagine for them to get that pissed off and be slurring their words in that incoherent way. It was a Latino guy about 5'10" with a full beard, heavy set, and a white guy about 5'8, with a 5 o'clock shadow, also heavy set (incoherent). I tried to take down the plate number, I believe it was "MB 186." Like I said I don't normally complain like this but driving dangerously like that and then acting the way they did just doesn't sit right in the community. If you could please follow up with me so I know this was read I would appreciate it."]
CLOSED #101006075987Case Noted. Spoke with Mr. Williams. Investigation underway.
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Contractor Complaints
Type of Work: [Other] Name of Contractor/Utility working: [Other] Are the contractors on-site: [Yes] Date when this occurred: [05/15/2025] Please specify details.: [The traffic on cummins and Hyde park ave every morning. That take an hour to get children to school for bike lanes that no one wants.]
CLOSED #101006068114Case Noted. We apologize for any inconvenience caused.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Date when this occurred: [04/29/2025] Time when this occurred: [08:38] Please specify details.: [Constituent states that workers doing utility excavation work has signage on bike lane directing cyclists into on-coming traffic, and they do not have a police detail on location. Constituent states this is very dangerous and bike lane detour should be changed and prioritize safety]
CLOSED #101006049709Noted. We sincerely apologize for any inconvenience this may have caused. The bike lane is temporarily closer between Clive St and Dresden St for everyone's safety due to excavation work. Please know that there is a police detail on site to help direct traffic and ensure things run smoothly. Thank you for your understanding!
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Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Please specify details.: [Const reports there is a dent in the pavement along the bike lane in front of this address. States it happened after contractors left for the day]
OPEN #101006020123 -
Contractor Complaints
Type of Work: [Other] Name of Contractor/Utility working: [Other] Please specify details.: [Constituent reports they are painting bike lanes with no notice to the residents. Constituent reports there is flashing lights and loud noise and it is very disruptive. Constituent also reports a condensation coming up in the air from the work and does not think it is safe.]
CLOSED #101005819228Case Noted. Beacon Street has been posted from the beginning of December that there will be no parking on one side. This was because we had to reinstall the bike lanes.
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Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Other] If Other, please specify: [Boston Transportation Department] Date when this occurred: [12/09/2024] Time when this occurred: [15:42] Please specify details.: [Constituent would like to express their frustration regarding the complete denial of parking along Beacon st on one side of the street until the 24th of December. Beacon st has recently had its parking denied because of the creation of the bikelanes that almost no one uses.]
CLOSED #101005815273Case Noted. The City is reinstalling bike lanes. Weather permitting it should only take 3 days.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [Loursso] Are the contractors on-site: [Yes] Date when this occurred: [11/07/2024] Time when this occurred: [12:05] Please specify details.: [Constituent states he was travelling in the bike lane at this intersection and his bike got caught in debris and he fell and injured himself. After he fell contractors placed cones in the bike lane and said they were there the whole time and he shouldn't have been riding in the bike lane. They would not provide what company they were working for but saw a name on the t shirt.]
CLOSED #101005772072Case Referred to External Agency. Per BWSC: " Lorusso Corp. was working in this intersection yesterday. I will forward complaint to them.".
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Date when this occurred: [10/22/2024] Time when this occurred: [10:15] Please specify details.: [Const was riding their bike near the construction and was tripped up by a steel plate in the bike plate and fell. Potetially injured or broken bike. Const. states the plate is very unsafe for bikers]
CLOSED #101005741962Resolved. We sincerely apologize for the inconvenience caused by the idle plate in the bike lane. We understand how frustrating this can be and have already contacted Feeney Brothers to request its immediate removal. Thank you for bringing this to our attention; your input is greatly appreciated.
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Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Other] Are the contractors on-site: [Yes] Date when this occurred: [10/08/2024] Please specify details.: [The area is being resurfaced and traffic is all back up.This work should be done at night or the weekends and its too narrow all this traffic and no one is using the bike lanes.]
CLOSED #101005725050Case Noted. Work is permitted on weekends.