Reports (32)

Const. states 30-40 cars were stuck in the parking garage last night (11\2\23) for about 30 min because the gate would not lift to let anyone out, they tried contacting the parking lot company (VPNE) to no avail, eventually the security guard of the Midtown Hotel had to let them out of a side exit and mentioned that this has happened the night before as well. | Lot number on the posted sign: [No] Nature of the call: [Other]

the lot is only supposed to park 16 cars, it now has over 25, and the owner is using a resident parking spot for his sign | Lot number on the posted sign: [No] Nature of the call: [Overcapacity]

Clarendon st Garage has a overflow of vehicles coming out and its causing traffic. | Lot number on the posted sign: [No] Nature of the call: [Overcapacity]

They were inappropriate and rude and messed up car | Lot number on the posted sign: [No] Nature of the call: [Employee conduct]

Constituent reported that they have been waiting to leave the garage for over an hour. There is a huge backup. Constituent has been on the 6th level for while | Lot number on the posted sign: [No] Nature of the call: [Other]

Price does not match the sign they have posted and each time it has increased. Sign said 30 dollars then when constituent was leaving they charged him 41. | Lot number on the posted sign: [No] Nature of the call: [Overcharging]

No entrance / exit signs at this location, making an unsafe enviroment. | Lot number on the posted sign: [No] Nature of the call: [Other]

Consumer Affairs received a valet complaint. Reported damage to constituent's vehicle caused by valet service. This happened at Tresca at 233 Hanover. on Saturday Feb 3rd. Constituent didn't see damamges until Sunday, Feb 4th. Drivers side rear bumper was damaged and passenger's side rear tire/rim damaged. requesting a call back on this matter. | Lot number on the posted sign: [No] Nature of the call: [Vehicle damaged]

Caller reports he was overcharged at the haymarket parking lot. Was supposed to be charged $33 or 24 hours, was charged $58 for 18 hours. | Lot number on the posted sign: [No] Nature of the call: [Overcharging]

Constituent is calling in regards to the South Station parking garage owned by Pro Parks America. Constituent feels that the parking garage is playing with words in regards to daily fees and rates. In regards to the daily max, it isn't clear that it is between 6am and 5pm, which would make many people believe it is a 24 hour span. Constituent also spoke to a manager who stated that he has received this complaint many times before. | Lot number on the posted sign: [No] Nature of the call: [Other]