Reports (311)

I would like to know how I can get another Roxbury residential sticker for my new car. Thank You

Questionable parking payment due from text.

Received this via text today. Not sure it is legit.

Vistors from Wisconsin had there car tow from Van Ness St.It was a metered spot.They were there for a tour and the game was 5 hours away.Ticket and towed Ticket # 491744024 Had a hearing this morning for 9:ooam on zoom.No one showed to 9:20 had to call the parking clerk.The meeting starting around 9:25-9:30.They deemed the ticket valid and then told to go to Superior Court Very limited information given to appeal further.The signage was whited out and the BTD didnt take the information.BTD did'nt even hear them out.To go forward with Superior court 275.00 Filing fee. | Case (SR) Type: [Miscellaneous] Referred To: [Boston 311]

Paid for the wrong plate right zoneon the parking app 436 i paid for my other car not the rental and i noticed i got into the doctors off the plate

I am writing in regards to a $90 parking ticket I received at 1:18 a.m. at 3 Bartlett Street in Charlestown last week for no “stopping or standing”, I am including pictures since I don’t quite know the purpose of the no stopping or standing sign since there is an oversized flower box totally blocking the alley entrance preventing any vehicle from accessing this alley. Parking in this town is horrendous I’m barely over the curb cut & I’m not quite sure what my vehicle would be blocking since the flower box is preventing any access to this alley. I would like to make the BTD aware of this issue

Constituent's reports they were told by the office of the parking clerk to report the discrepancy. | Public safety sign: [No] Sign description: [Constituent reports their vehicle was towed as a result of conflicting street cleaning signs on the street. Constituent was towed on 9/11/2024 despite the street signs saying towing on every 1st and 4th Monday of the month.] Is the pole still there: [Yes]

Constituent is a resident of South Boston who is currently serving with the Army National Guard. Constituent has a work vehicle provided to him for assignments that require immediate response. Therefore it is essential that the constituent has access to his vehicle at all times, makeing residental parking for his vehicle required. However, the company vehicle is registered out of the City of Boston and technically inelligable for a residental parking permit despite the constituent being a South Boston Resident. Due to the nature of their work, the constituent does not have the option to use a parking garage and is requesting their neighborhood liaisons and the Office of the Parking Clerk to assist in finding a solution to this issue. | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: SOUTH BOSTON]

Constituent would like to reach out to Beata Coloyan regarding an ongoing issue involving parking and towing dispute with the City of Boston. Constituent reports that she has spoken with Frank Mendoza about the issue and has not recieved follow up on the status of her situation with Parking Enforcement. Constituent spoke with the Office of the Parking Clerk and she was told that her disputes were going to be approved but were in the mail however the constituent reports recieving notice that her vehicle was going to be either towed or booted as a result of the unpaid towing fines. Constituent is hoping to speak with ONS leadership on the issue. | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: DIRECTOR]

constituent asking if the parking clerk online system down message can be posted on the parking clerk page as well. Says they didn't go through the homepage so they were not aware of the outage. | Case (SR) Type: [Miscellaneous] Referred To: [DOIT (DEPT OF INNOVATION & TECHNOLOGY)]