BOS:311

Reports (51,883)

  • Encampments

    14 Devon St, Dorchester, Ma, 02121

    One woman living in a maroon mercedes 4BTE36, caller was talking police captain in the area about the issue. https://www.nbcboston.com/news/local/police-seeking-to-identify-man-in-boston-house-break/3915795/ marijuana drug use, attached news article caller is reporting the boyfriend of the woman is the man in the article. Requesting someone reach out to try to get her housing and assist getting her off the street and stopping living in car. All of devon street towards the address are senior citizens and the callers number is listed for more information if necessary | Did the resident observe substance use: [Yes]

    CLOSED #101006600953

    Case Resolved. Outreach has been triaged.

  • Domestic Animal Issue

    1530 Washington St, Boston, MA 02118

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    Off leash Franklin Square

    CLOSED #BCS-00185916

    Resolved.

  • Graffiti Removal

    Intersection Of Monument St And O'reilly Way, Charlestown, Ma

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    Please power wash paint off sidewalk

    CLOSED #101006600890

    Resolved. Paint remove light shadow.

  • Parks General Request

    Bremen St & Gove St

    CLOSED #BCS-00185807

    Resolved. Good afternoon, Thank you for your interest in the Mary Ellen Welch Greenway project. Please be aware that starting tomorrow, 4/2/2026, the site will be closed off to the public between Marginal Street and Porter Street. The contractor, Belko Landscaping, began work last week. They have installed tree protection fencing and erosion controls, while leaving the site open to the public. Tomorrow they will begin demo on the pathways and lighting and removing dead/diseased/invasive trees. The light poles will be salvaged for reuse. Please reach out with any questions or concerns. Visit the project webpage for additional information: www.boston.gov/welch-greenway. Best, Amy Amy Linné (pronouns she/her/hers) Project Manager, Design + Construction Unit Boston Parks and Recreation Department 617-961-3045 (w), 617-504-3954 (c) See what we are up to on Bluesky, Facebook, Instagram, and X!

  • Other

    13 William C Kelly Sq, East Boston, Ma, 02128

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    Unsafe construction , not taped off

    CLOSED #101006600625

    Resolved.

  • Illegal Parking

    296 Cambridge St, Boston, Ma, 02114

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    On Cambridge St (specifically Torit Montessori School - 300 Cambridge St) across from MGH, there have been construction vehicles and equipment for 18 months taking up the loading zone for the children’s pick up and drop off. In fact they are also taking up metered spots as well. I and several other parents have received parking tickets for parking on the side street where it’s designated no standing for 30-60 seconds at a time. The alternative is to block traffic on a busy road during rush hour. I see there are valid permits for the construction posted but when is this going to be completed by Feeney. This is construction being done on behalf of the city and they are issuing parking tickets of $90 a pop that the parking clerk doesn’t void upon appeal?? It’s getting ridiculous honestly

    CLOSED #101006600132

    Case Resolved. That equipment has the proper permits and signage to be there. Thanks for submitting.

  • Requests for Street Cleaning

    21 Bay State Rd, Boston, Ma, 02215

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    Trash along roadsides as you get off Storrow into Kenmore Square. Is this Boston or State property?

    CLOSED #101006600107

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

  • Other

    839 843 Beacon St, Boston, Ma, 02215

    At 835 Beacon st there is an alarm that has been going off all day.

    CLOSED #101006600028

    Thank you for contacting Boston 311. We are unable to process this request as we are unable to identify the problem. With no contact info we are unable to follow up with the report. Please resubmit with more info or call 3-1-1 directly.

  • Contractor Complaints

    224 Callender St, Dorchester, Ma, 02124

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    Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] If posted on poles, What is the TMP# on the posting: [Steven companies] Please specify details.: [Constituent reports street blocked off with a sign that states times but no dates, Constituent is requesting for more info on this because there are also cones stating no parking.]

    CLOSED #101006599798

    Noted. Could you please provide additional details and resubmit your complaint, including a specific location and, if possible, a clear picture?

  • Street Light Outage

    1670-1678 Commonwealth Ave, Boston, MA 02135

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    One half of the street light has gone out, the other half is rapidly flickering. Street light across the street is fully off.

    CLOSED #BCS-00185120

    Resolved. Light repaired by contractor.

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