Reports (46,563)

Please add commuting bike lanes in that run parallel to commuter rail and the highways - all forms of transportation deserve access to commuting. The esplanade path is too windy and time consuming. We want more direct routes that travel the same path as highways and train tracks. Scenic routes are nice but they don’t get you to work efficiently.

Constituent states in gutter of sidewalk at this address, there is a large pothole at the driveway. Asking to please get this filled. | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [5 ft x 1 ft] Date when pothole noticed: [04/10/2026] Time when pothole noticed: [12:26]

Why didn't the city communicate results of the transportation survey asking resident opinions on the Blue Hill Avenue project and bike lanes?!?!? I paid taxes for that, and it showed that most people support bike lanes overall and the Blue Hill Ave project, even in the surrounding neighborhood. The data shows less than half of people oppose these things and that it's strongest opponents are old white people! Some supporter of marginalized groups Michelle Wu is! Plus, people having a hard time traveling in Boston overwhelmingly want more reliability in transit, even older white people, yet you've stopped all bus priority work.

Extensive rat holes at the tree in front of 101 Mount Vernon on Beacon Hill

No power for the 3rd time this month. 2nd time in 3 days. Absolutely ridiculous. Fix this.

Several requests have been made with the North End rehabilitation center regarding the flood light in the picture. This light beams directly into my bedroom As recently as THIS afternoon I was assured steps had been made to fix the constant shine into my residence. This has been a problem (resolved 1 time a year ago) for many years. There are stipulations in place in the state of MA to reduce light nuisance issues. I don’t know what else to do. | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: N. END/WATERFRONT/W. END]

Constituent reports dead rat in roadway at intersection of South St and Hall St, Jamaica Plain | Dead animal on sidewalk/roadway: [Roadway] Type of animal: [Rodent] Please explain: [Dead rat] Date when animal seen: [04/09/2026] Time when animal seen: [17:48]

Constituent complaints that Stockton St in Dorchester wasn't properly swept, even after they received a ticket for not moving their vehicle. Constituent would like street cleaning operations to be mroe thorough next time. | Type of debris: [Requestformechanicalsweeping] Cars parked on the street: [No]

Dead animal on sidewalk/roadway: [Roadway] Type of animal: [Other] Please explain: [Dead rabbit in the middle of the street] Date when animal seen: [04/09/2026] Time when animal seen: [13:03]

Illegal dumping we only service the dumpster not curbside trash.