Reports (53)

Positive cases of COVID in the Parking Clerks office on 2nd floor in Boston City Hall. No action taken. Employees need a 48 hour request to take 1 hour to get tested . Why aren't the employees being informed of positive Covid cases in the workplace? Mayor Walsh putting his employees at risk ! Employees may be unknowingly bringing virus home and infecting family members. Why is this matter being kept quiet? Disgraceful and irresponsible with no action taken by the Mayor. Irresponsibility by the Mayor!! | Case (SR) Type: [Miscellaneous] Referred To: [HUMAN RESOURCES]

Mayor Walsh, once again is exposing the employees who can not work from home!!! It is ping ponging back and forth, from the parking clerks office to the tow lot, and now back to the PCO....

sending as FYI Manager in Parking Clerks office tests Positive for COVID, and non of his fellow employees are notified!!!!! | Case (SR) Type: [Miscellaneous] Referred To: [HUMAN RESOURCES]

Has been able to get through to the parking clerk and gets hung up on being told they have the problems to deal with, they will have to call back, etc. Constituent spoke with Denise who gave her personal email to send utility bills, said she would get back never did. Has been appplying since the car was obtained on 6/10 has called back numerous times, sent emails and still hasn't recieved any help on this issue but has recieved 3 tickets related to residential parking. What can be done about this situation. | Case (SR) Type: [Miscellaneous] Referred To: [Boston 311]

COnstituent says he has been calling the parking clerk for a month, with no response, he has sent countless emails and is looking for help. He applied for the resident parking permit over a month ago and still has not received it and is now receiving a stock pile of tickets, constituent is active military and would like someone to help him with this problem. | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: SOUTH BOSTON]

City Hall employee of the Parking Clerk's office requests a re-evaluation of "essential workers" during this time. She feels uncomfortable and unneeded here, has already infomed her supervisor of these concerns | Case (SR) Type: [Miscellaneous] Referred To: [HUMAN RESOURCES]

Parking clerk's website for constituents to pay off their parking tickets is not great. System says it will take either the ticket number or the notice number but really it will only take the ticket number. Constituent requests for this website to be updated so it will not frustrate the consumers who are trying to pay off the tickets. | Case (SR) Type: [Miscellaneous] Referred To: [DOIT (DEPT OF INNOVATION & TECHNOLOGY)]

Constituent is filing a claim with the city for a ditch that is located next to the sidewalk in front of 135 Humboldt Ave (William Trotter school). Around 6:30am (in the dark) on 11/20/18, she was attempting to park her car in the parking lot of the school, when her car fell into a ditch next to the sidewalk. She says that the ditch pulled off the entire front bumper, exposing the part under the bumper completely. She notes that part of the sidewalk was missing, and the rain made it difficult to see the ditch, which she speculates contributed to the damage to her car. Says that she has video footage of the incident if needed. | Case (SR) Type: [Claims vs City (City Clerk)] Referred To: [CITY CLERK]

Constituent states that she is disabled and has a handicap placard on her car yet recieved a violation for parking in a handicapped spot. She spoke with the Parking Clerk and they were not helpful and she would like to be contacted by Christopher Breen | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: CHARLESTOWN]

caller states that new NO PARKING signs have appeared on Davern St., further restricting an already tight parking situation. Adds that local BPD officer keeps ticketing people on Arion St where are are no signs. Seeks ONS assist (at Parking Clerk's suggestion) | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: MID-DORCHESTER]