Reports (15,083)

Constituent states the sign is bent off to the side | Public safety sign: [Yes] Type of sign: [STOP] Is the pole still there: [Yes]

Needles at Esplanade

ChargePoint charging station not working at public parking lot

Open garbage pile in alleyway attracting rodents. Papa John’s uses the alley to service food delivery so it could be a public health concern as well.

Crystals that look kind of like road salt all along the fence line between Fallon Field and the train tracks. Can somebody let me know what it is? Is it toxic? | Case (SR) Type: [Miscellaneous] Referred To: [PUBLIC HEALTH COMMISSION]

Motorcycle still parked on public sidewalk

MBTA Public Engagement: Back Bay Station ~ ADA, Public Health and Safety During the Boston Marathon period, international travelers are exposed to ongoing ADA access and public health hazards that have persisted for over one year. A consistent daily pattern (approx. 5:30–7:30 AM and 9:00–11:00 PM) involves the same individual sheltering in the station ~4 hours per day, including occupying the women’s restroom and blocking an ADA-accessible stall, as well as remaining in the commuter rail lobby. Observed conditions: standing water, unsanitary use with apparent human waste, and the individual using plastic materials as makeshift covering, often agitated and vocally distressed—creating biohazard exposure, slip/fall risk, and denial of ADA-compliant access. Station inspection personnel have reported this to the OCC, with Transit Police responses, yet the issue persists despite repeated reports and documented awareness. This raises concerns regarding compliance with the Americans with Disabilities Act (ADA), public health standards, and foreseeable liability. Action requested: Immediate, sustained intervention to restore ADA access and address sanitation and safety hazards. | Case (SR) Type: [MBTA] Referred To: [MBTA]

Street light out on Mass Ave at public alley 715 near corner of Washington St

I am requesting an immediate fire safety inspection of the church located across from my residence due to ongoing and repeated safety concerns. On multiple occasions, large gatherings at this location appear to exceed what would reasonably be considered safe occupancy for the building. During these events, there are consistently numerous vehicles overcrowding the lot and surrounding street, including instances of double parking and blocked access points. This raises serious concerns about whether emergency vehicles would be able to access the property in the event of a fire or medical emergency. Additionally, large groups of individuals congregate outside the building, often standing closely together and smoking directly near the entrance. This creates both a potential fire hazard and obstructs entry/exit pathways, which could delay evacuation if needed. Last weekend, there was also a loud verbal altercation outside the property during one of these gatherings, which further highlights the lack of control and oversight during these events and raises additional safety concerns for the neighborhood. Given the size of the building and the volume of people regularly present, I am concerned that: - The posted occupancy limit may be exceeded - Fire lanes and access points may not be properly maintained - Entry and exit routes may be obstructed - General fire code compliance may not be being followed This situation is ongoing and poses a legitimate public safety concern for both attendees and neighboring residents. I am requesting that the Fire Marshal or appropriate authority conduct a formal inspection of the property, verify occupancy limits, and ensure all fire safety regulations are being followed. Thank you for your attention to this matter.

called earlier at approximately 4:33 PM to report a dangerous tree limb hanging over Morton Street heading toward Forest Hills, just before passing the Shattuck Hospital. The limb is broken and dangling into the roadway, creating a hazard for drivers. The representative who answered the call was extremely unprofessional. He refused to create a report or provide a ticket number because I could not give an exact street address, even though I provided clear location details and landmarks. I called back two more times and reached the same person, who still did not submit the issue. This situation needs attention both for public safety and for customer service quality. Please review this call and ensure the hazardous tree limb is reported and addressed.