Reports (78)
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Scanning Overcharge
Intersection Of E India Row And India St And Atlantic Ave, Boston, Mathey charge by the hour. The machine at the entrance prints a time an hour early. The exit timer is the correct time so they charge for an extra hour. | Name/address of the store: [270 Atlantic ave Boston Harbor Garage] Item description: [parking]
CLOSED #101005411295Case Resolved. The time was correct on the way in and out a copy of the tickets are attached to the complaint.
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Scanning Overcharge
270 Atlantic Ave, Boston, Ma, 02110CLOSED #101005411291Duplicate of Existing Case.
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Scanning Overcharge
134 Bunker Hill St, Charlestown, Ma, 02129Market is buying beans from store nearby and reselling for a greater price to lower income individuals. | Name/address of the store: [United National Market, 134 Bunker Hill St, Charlsetown, MA 02129] Item description: [Beans] Price offered: [1.99] Price charged: [5.99]
CLOSED #101005406077Case Resolved. The beans were ringing up 2.99. We scanned bagged beans we couldn't find anything priced 1.99. We spoke to the owner and explained that they should only purchase food to sell to the public at wholesale stores. We are sending a complaint to the Health Depepartment to follow up on that part.
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Scanning Overcharge
746 Dudley St, Dorchester, Ma, 02125The constituent states that the cashier tells them one price and then he gets charged a different price. The price on the website doesnt match at all. The constituent states when request a refund,the cashier acts like she doesnt know english. The constituent is requesting an investigation at this restaurant for falsifying wrong prices on website and charging the persons card a different price. The constituent states she called back to speak with higher up and the lady hung up on the constituent. requesting assistance with this matter. | Name/address of the store: [New Ho Toy chinese restaurant] Item description: [It was items of food] Price offered: [$21.00] Price charged: [$26.00]
CLOSED #101005344705Case Resolved. We need more information for what the customer actually purchased that was price $21.00 and rang up $26.00. We checked prices with the online menu most were priced correctly and a few more. the owner is working with the internet person to fix all the prices. customer can call us at 617-635-5328 with any complaints so we can get the accurate information.
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Scanning Overcharge
760 Washington St, Dorchester, Ma, 02124Const. states she tried to purchase the product and when it rang up as extra she questioned the cashier on the price and he did not give her an answer. Const. is concerned because it is near a school and kids are less likely to say something about the prices. | Name/address of the store: [Rosario Grocery] Item description: [Rap Snacks potato chips] Price offered: [$2.49] Price charged: [$2.69]
CLOSED #101005335833Case Resolved. the product was not on the shelf to verify. The store did not have any shelf tags of item pricing. The inspector educated and left a copy of the item pricing law with the owner. We will go back in a few weeks and check the store.
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Scanning Overcharge
256 Dudley St, Roxbury, Ma, 02119Constituent states they were overcharged for the item after it was priced as 99 cents and that the store buys products from Walmart and doubles the price. Constituent states the store also doesn't provide receipts. | Name/address of the store: [Gina's Grocery Store, 251 Dudley St #4, Roxbury, MA 02119] Item description: [Rock N' Roll Cigars] Price offered: [.99] Price charged: [5.90]
CLOSED #101005040827Case Resolved. They are allowed to charge a different price as long as they cover up any lower prices. We educated them to not have both prices listed and to leave a receipt.
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Scanning Overcharge
251 Dudley St, Roxbury, Ma, 02119CLOSED #101005040815Case Invalid. Eform not generating.
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Scanning Overcharge
766 Blue Hill Ave, Dorchester, Ma, 02124Store is always with a different person and the charge of the item is based on who is managing at the time. Please check this place out they even have expired items on the shelves. | Name/address of the store: [Century Convenience] Item description: [Chips] Price offered: [2.25] Price charged: [2.75]
CLOSED #101005000459Case Resolved. educated store on p;ricing and item pricing we will go back to check on the store. We contacted the customer.
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Scanning Overcharge
460 Blue Hill Ave, Dorchester, Ma, 02121Constituent bought 2 bottles of 5 gallon water from Stop and Shop and she had to pay a $9 deposit for the bottles. The constituent wanted to stop getting water from them and they refused to return the $9 deposit that was initially given. The constituent brought the bottles back and they stated that they cannot give the money back. Constituent would like someone to look into this. The constituent would like to receive a call back in regards to this. | Name/address of the store: [Stop and Shop] Item description: [Water Issue - 5 Gallon water switch out]
CLOSED #101004918041Case Resolved. The inspector spoke with the manager. He is contacting the customer and she will receive her money back. they are trying to figure out who is responsible for the refund since poland springs is who services the water station in the store. We explained they are at the current time since Stop and Shop is providing this service to their customers.
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Scanning Overcharge
Intersection Of K St And E Eighth St, South Boston, Mathe price on the shelf was 17.99. When he got to the register they charged 23.99. When he pointed out that the shelf price was different the response was "thats the wrong price". And they didn't give a receipt. | Name/address of the store: [K and Eighth Convenience] Item description: [bottle of wine] Price offered: [17.99] Price charged: [23.99]
CLOSED #101004606404Case Resolved. The inspector educated the store on the pricing law and how to correctly price the store when doing price increases. We told them they must give a receipt.