Reports (55)

  • Scanning Overcharge

    Intersection Of John Eliot Sq And Roxbury St, Roxbury, Ma

    She is stating they are over charging products there. Please check the store out. | Name/address of the store: [ROXBURY MINI MARKET- 42B John Eliot Sq] Item description: [Salad dressing from dollar tree that they charged over priced. They have other products from Walmart and Price Right] Price offered: [$1.25] Price charged: [$5.00]

    CLOSED #101005473824

    Case Resolved. did not find any items from other brand name stores. scanned a few items only one scanned incorrectly, We will go back in a few weeks and do a full price verification inspection.

  • Scanning Overcharge

    134 Bunker Hill St, Charlestown, Ma, 02129

    Market is buying beans from store nearby and reselling for a greater price to lower income individuals. | Name/address of the store: [United National Market, 134 Bunker Hill St, Charlsetown, MA 02129] Item description: [Beans] Price offered: [1.99] Price charged: [5.99]

    CLOSED #101005406077

    Case Resolved. The beans were ringing up 2.99. We scanned bagged beans we couldn't find anything priced 1.99. We spoke to the owner and explained that they should only purchase food to sell to the public at wholesale stores. We are sending a complaint to the Health Depepartment to follow up on that part.

  • Scanning Overcharge

    746 Dudley St, Dorchester, Ma, 02125

    The constituent states that the cashier tells them one price and then he gets charged a different price. The price on the website doesnt match at all. The constituent states when request a refund,the cashier acts like she doesnt know english. The constituent is requesting an investigation at this restaurant for falsifying wrong prices on website and charging the persons card a different price. The constituent states she called back to speak with higher up and the lady hung up on the constituent. requesting assistance with this matter. | Name/address of the store: [New Ho Toy chinese restaurant] Item description: [It was items of food] Price offered: [$21.00] Price charged: [$26.00]

    CLOSED #101005344705

    Case Resolved. We need more information for what the customer actually purchased that was price $21.00 and rang up $26.00. We checked prices with the online menu most were priced correctly and a few more. the owner is working with the internet person to fix all the prices. customer can call us at 617-635-5328 with any complaints so we can get the accurate information.

  • Scanning Overcharge

    45 A St, South Boston, Ma, 02127

    Constituent states the arizonas have a .99 cent sticker but the register is logging it as 1.25. Constituent would like to log the issue. | Name/address of the store: [Southie Gas at 51 a street] Item description: [Arizina ice tea] Price offered: [.99] Price charged: [1.25]

    CLOSED #101005337359

    Case Resolved. The inspector found the product to be priced .99 cents, shelf tagged 1.25 and scanning 1.25. He explained that they must honor the lower price. The customer did not purchase the product from the store. (quoted by the store manager). So no refund will be issued.

  • Scanning Overcharge

    256 Dudley St, Roxbury, Ma, 02119

    Constituent states they were overcharged for the item after it was priced as 99 cents and that the store buys products from Walmart and doubles the price. Constituent states the store also doesn't provide receipts. | Name/address of the store: [Gina's Grocery Store, 251 Dudley St #4, Roxbury, MA 02119] Item description: [Rock N' Roll Cigars] Price offered: [.99] Price charged: [5.90]

    CLOSED #101005040827

    Case Resolved. They are allowed to charge a different price as long as they cover up any lower prices. We educated them to not have both prices listed and to leave a receipt.

  • Scanning Overcharge

    460 Blue Hill Ave, Dorchester, Ma, 02121

    Constituent bought 2 bottles of 5 gallon water from Stop and Shop and she had to pay a $9 deposit for the bottles. The constituent wanted to stop getting water from them and they refused to return the $9 deposit that was initially given. The constituent brought the bottles back and they stated that they cannot give the money back. Constituent would like someone to look into this. The constituent would like to receive a call back in regards to this. | Name/address of the store: [Stop and Shop] Item description: [Water Issue - 5 Gallon water switch out]

    CLOSED #101004918041

    Case Resolved. The inspector spoke with the manager. He is contacting the customer and she will receive her money back. they are trying to figure out who is responsible for the refund since poland springs is who services the water station in the store. We explained they are at the current time since Stop and Shop is providing this service to their customers.

  • Scanning Overcharge

    50 Clapp St, Dorchester, Ma, 02125

    Constituent reports that there is a $40 minimum at this dispensary. The constituent states that they have not run into this problem at other dispensaries in Boston. They also state that the dispensary staff state that the $40 minimum is a City of Boston policy. | Name/address of the store: [Ethos Dispensary] Item description: [marijuana] Price charged: [$40]

    CLOSED #101004759980

    Case Resolved. You may have the person contact the Mayor's Office of Consumer Affairs and Licensing directly at CannabisBoard@boston.gov and they can talk to them. This particular dispensary does, in fact, have a $40 minimum for purchases. This condition pre-dates the BCB so we're not entirely certain if this condition was negotiated as part of the community process or not.

  • Scanning Overcharge

    320 Neponset Ave, Dorchester, Ma, 02122

    Constituent states whenever he buys a sandwich from this store, the item scans at 5 dollars and change. States employees told him it was for a "deposit." | Name/address of the store: [Tedeschis 320 Neponset] Item description: [Sandwich] Price offered: [$4.69] Price charged: [~$5.00]

    CLOSED #101004653541

    Case Resolved. the cold case has been down for a week now. We informed the store that they have to honor the price it is marked. There are no sandwiches stocked in the store at the current time. he can call us at 617-635-5328 with any further complaints.

  • Scanning Overcharge

    1100 Massachusetts Ave, Dorchester, Ma, 02125

    Constituent reported that she is always being overcharged for products from the store. Constituent stated that she had to go back more than once to get her money back. The constituent stated that the charges are added when checking. The constituent would like someone to look into this. The constituent has receipts to show for this. | Name/address of the store: [Stop and Shop]

    CLOSED #101004622131

    Case Resolved. We performed a price verification inspections. We scanned 100 items they had 7 errors. One undercharge and 6 overcharges the store will be fined $1200. If possible the consumer can call us directly at 617-635-5328 with any other issues. When overcharged with a specific item we can do a spot inspection.

  • Scanning Overcharge

    559 Dudley St, Dorchester, Ma, 02125

    Constituent states that this store is overcharging for items and not providing itemized receipts with the prices charged to customers. Consistent is requesting follow up on this matter. | Name/address of the store: [Brown's Food Market] Item description: [Cigarettes]

    CLOSED #101004509894

    Case Resolved. Deputy Sealer Oliver scanned 5 packs of cigarettes and they all scanned correctly. He told the clerk that he must supply a receipt to the customer.

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  • Scanning Overcharge (Remove)