Reports (362)

Constituent's mother is 91 years old, has dementia, and requires in home caregivers for assistance. Constituent lives in an area with residental parking and is unable to get caregivers to come to her mother's home to assist with her mother's needs due to the risk of them recieving parking violations. Constituent is reaching out to the office of the parking clerk for assistance in recieving accomidation parking passes to allow caregivers to park in the area. Constituent is requesting a PCA parking permit application. | Case (SR) Type: [Disabilities Issues] Referred To: [ELDERLY AFFAIRS COMMISSION]

I am writing in regards to a $90 parking ticket I received at 1:18 a.m. at 3 Bartlett Street in Charlestown last week for no “stopping or standing”, I am including pictures since I don’t quite know the purpose of the no stopping or standing sign since there is an oversized flower box totally blocking the alley entrance preventing any vehicle from accessing this alley. Parking in this town is horrendous I’m barely over the curb cut & I’m not quite sure what my vehicle would be blocking since the flower box is preventing any access to this alley. I would like to make the BTD aware of this issue

Constituent's reports they were told by the office of the parking clerk to report the discrepancy. | Public safety sign: [No] Sign description: [Constituent reports their vehicle was towed as a result of conflicting street cleaning signs on the street. Constituent was towed on 9/11/2024 despite the street signs saying towing on every 1st and 4th Monday of the month.] Is the pole still there: [Yes]

Constituent is a resident of South Boston who is currently serving with the Army National Guard. Constituent has a work vehicle provided to him for assignments that require immediate response. Therefore it is essential that the constituent has access to his vehicle at all times, makeing residental parking for his vehicle required. However, the company vehicle is registered out of the City of Boston and technically inelligable for a residental parking permit despite the constituent being a South Boston Resident. Due to the nature of their work, the constituent does not have the option to use a parking garage and is requesting their neighborhood liaisons and the Office of the Parking Clerk to assist in finding a solution to this issue. | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: SOUTH BOSTON]

Constituent would like to reach out to Beata Coloyan regarding an ongoing issue involving parking and towing dispute with the City of Boston. Constituent reports that she has spoken with Frank Mendoza about the issue and has not recieved follow up on the status of her situation with Parking Enforcement. Constituent spoke with the Office of the Parking Clerk and she was told that her disputes were going to be approved but were in the mail however the constituent reports recieving notice that her vehicle was going to be either towed or booted as a result of the unpaid towing fines. Constituent is hoping to speak with ONS leadership on the issue. | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: DIRECTOR]

constituent asking if the parking clerk online system down message can be posted on the parking clerk page as well. Says they didn't go through the homepage so they were not aware of the outage. | Case (SR) Type: [Miscellaneous] Referred To: [DOIT (DEPT OF INNOVATION & TECHNOLOGY)]

My car was towed today and had no reason

Moving permits. I am trying to apply for them online and it keeps saying my address is not found

Damage to my car after parking it on Bigelow St. in Brighton. There were trash barrels on the sidewalk. Parked it on Bigelow St. on Sunday night and found it like this Monday afternoon after trash pickup. | Case (SR) Type: [Claims vs City (City Clerk)] Referred To: [CITY CLERK]

Constituent feels that they had their vehicle unfairly ticketed and booted. Constituent states that their vehicle was booted while they were in the process of appealing their tickets. Constituent states that the office of the parking clerk said that even if he does manage to appeal all of his parking tickets he will still be expected to pay the parking tickets on his vehicle. Constituent states that his vehicle now has a dead engine and requires towing out of the City of Boston tow lot and his vehicle has been damaged as a result of vandalism while booted on the street. Constituent is reaching out to their neighborhood liaison for assistance in resolving these issues. | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: N. END/WATERFRONT/W. END]