Reports (385)

  • Broken Sidewalk

    51 Savin Hill Ave, Dorchester, Ma, 02125

    Approaching 5 years on these temporary trench repairs. This is an important sidewalk to get to red line. Nearly broke my ankle. What’s the hold up on finishing the work? If this is the property owner’s responsibility, please detail what efforts you’ve made to make them get it done. A lien? Holding securing deposit on excavation permits? Not sure why a private party’s actions get to cause so much strife for the traveling public and disabled on a public sidewalk.

    OPEN #101006601213
  • Other

    Intersection Of Summer St And Winter St And Washington St, Boston, Ma

    Leak downtown crossing North bound platform on red line. Leak located near rearmost train car doors. | Case (SR) Type: [MBTA] Referred To: [MBTA]

    OPEN #101006594837
  • Other

    101 Arch St, Boston, Ma, 02110

    Please get a crew to head over to Downtown Crossing and fix this blown out part of the wall that you’ll see on the right side of the path leading to the long escalator up to Hawley St from the Red Line. I’ve been walking by this for a long time now. Does the city/MBTA not do walkthroughs of these stations? This is embarrassing. Please fix it. Thank you | Case (SR) Type: [MBTA] Referred To: [MBTA]

    OPEN #101006575388
  • Other

    200 Charles St, Boston, Ma, 02114

    Gutter pipe dislodged and spilling on platform near the exit side of the outbound Red Line at Charles / MGH station. | Case (SR) Type: [MBTA] Referred To: [MBTA]

    OPEN #101006557611
  • Pothole

    12 Chestnut Hill Drwy, Brighton, Ma, 02467

    Beacon street near BC on the section owned by Boston has long broken road the length of the width of street in the direction towards west. The broken road is shown as red line in the attached picture. It is inside the Boston city boundary (dotted line).

    OPEN #101006546866
  • Pothole

    317 325 Cambridge St, Boston, Ma, 02114

    The road is beyond multiple potholes right outside the Red line MGH / Charles st T station | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]

    OPEN #101006524076
  • Other

    639 Weld St, West Roxbury, Ma, 02132

    Down wire on 639 Weld Street in West Roxbury in front of bus stop. Unclear if it is an electrical wire. It is red and there is another piece hanging from the utility pole. case #101006516091 Notified Eversource Trouble Line @3:43PM | Case (SR) Type: [Wires: Downed/Low Hanging] Referred To: [LOW HANGING/DOWNED WIRE(S)]

    OPEN #101006516091
  • Snow Plowing/Salting

    23 Gloria Rd, West Roxbury, Ma, 02132

    Large pile of snow in front of my driveway. If we get more snow it will be unlikely I will be able to get out of my driveway. This snow needs to be removed to prepare for more snow this weekend. This is a follow up to report #101006485177 submitted 3 weeks ago that is still open. In these pictures the red line indicates the outer border of my driveway and the blue line represents the width of my driveway.

    OPEN #101006513946
  • Other

    727 729 Atlantic Ave, Boston, Ma, 02111

    A banner for Firebrand installed on the second floor seems to be installed too close to our building at 134-140 Beach. It is blocking views of South Station for second floor residents. Does this banner have a permit? If so, it could easily be moved to the next flat surface of their building. The line in first photo over the red awning is where it’s placed. 134 Beach is the brown building

    OPEN #101006510960
  • Other

    136 Blackstone St, Boston, Ma, 02108

    Third/back set of doors not functioning properly on Red Line car 01506. Only 1 of the doors opens. | Case (SR) Type: [MBTA] Referred To: [MBTA]

    OPEN #101006492634