Reports (390)

Hello! Please do something about the MBTA. I ride the red line from Dorchester to Cambridge every weekday. Train frequency, especially during peak hours, is abysmal. Sometimes I have to wait 15-20 minutes for a train while the platform fills with other commuters who all have to squeeze on together. I would be willing to forgive the disgusting, dilapidated stations full of rats, mold, and water, but it's the service that's killing me here. Why would I even live in Boston if the trains don't get me to work on time? | Case (SR) Type: [MBTA] Referred To: [MBTA]

Constituent states there is constant disruptive noise coming from the red line tracks behind Melbourne st between 2 and 3 AM | Case (SR) Type: [MBTA] Referred To: [MBTA]

Several lights out on Mt. Vernon St. in Dorchester, between the JFK Red Line station and the Harbor Point apartments. -Intersection of Mt. Vernon and the Morrissey Blvd. off-ramp (42.32056833585751, -71.05029493425391): *SW corner: 1 sodium light out *Pole 1823, sodium light out *NW corner: 2 sodium lights out (on one pole) -On Mount Vernon St. under the Morrissey Blvd. overpass: Wall-mounted LED light out. -On Mt. Vernon St. across from the entrance to Harbor Point and next to the NW corner of the McCormack school building (42.3183678055261, -71.04396185390591). LED light out. No emergency, but these would help with pedestrian safety. Thank you!

I’m reaching out to share my disappointment regarding the red line train. In the past month, I have been on at least 3 trains that either broke down or were seriously delayed. One of such trains was heralded as a new train. I only commute into boston 2-3 days a week, so I cannot imagine how often this is happening if including those other days. What is being done about this? It feels as if this process has been unbelievably slow and people have long made it clear (well before the pandemic) that the speed and efficacy of the train system here is lacking. It would make my life significantly easier and I know it would dramatically impact the lives of others as well. Thank you. | Case (SR) Type: [MBTA] Referred To: [MBTA]

Lots of trash/ dumping both in and on the grounds surrounding the JFK MBTA station. There’s trash and misc objects on the tracks for both the red line and commute rail as well as lots of litter on the fenced off median from 93 northbound’s off ramp and Columbia Rd.

Silver line busses keep blocking the intersection at Washington and LaGrange and at Stuart. Also run red lights. I just took this photo 5 min ago and you can track down the driver with time and bus number

NO TRAINS AT RUSH HOUR THIS CITY IS A FUCKING JOKE RED ORANGE GREEN LINES ALL CLOSED AND EVERYONE HAS TO GO TO WORK AND THERES ONE SHUTTLE WITH 959 PEOPLE CRAMMED IN LIKE SARDINES MEANWHILE HOW MUCH DOES IT COST TO LIVE HERE AND IN TAXES YOURE ALL INCOMPETENT

State street blue line platform on congress street side entrance toward wonderland 4homeless guys beating each other with a cane. Young MBTA Red jacket girl in area - check on her | Case (SR) Type: [MBTA] Referred To: [MBTA]

Human waste on window - Charles/MGH red line station outbound top of stairs

Intersection needs a sign that says ‘no turn on red’ for cars on Shirley turning right onto Mass Ave. Presently there’s one on a post but it’s about 15 feet *behind* the intersection stop line so people are not going to see it. There’s a bike lane that crosses in front and if the cars don’t see a ‘no turn on red’ sign, they’re going to pull out and hit a crossing cyclist. Please post one by the diner so it can be seen when people are close to the corner.