Reports (361)

  • Illegal Parking

    32 Radcliffe St, Dorchester, Ma, 02121

    chronic driveway blockage | How is the car parked illegally: [Other] Details: [There are currently no regulatory signs where this issue is happening. I have made several attempts to place calls to the Boston Police Department as well as using the 311 app for issues, which most of the time 311 closes the case without it being resolved, and the BPD takes a while to come since it’s a non emergency so the car is no longer there, once they arrive, or if the car is still there the police will alarm there sirens so the person can come out and move it, in which they put it right back after the police leaves. There is a white honda which repeatedly parks there and leave it. I also reach out to the Boston Police Department on making an effort to make a presence /daily routine in this area a little more often, as well as reaching out to you the Boston Parking Clerk. So now I am asking for help again to at least get this area patrolled a little more often.]

    OPEN #101006314964
  • Other

    77 Weaver Way, Roxbury, Ma, 02119

    On August 8th, my car was ticketed and towed for allegedly blocking a handicap ramp. However, the citation listed the address as 78 Weaver Way, while my car was actually parked across the street at 75 Weaver Way, where no ramp exists. Despite this mistake, I had to pay both the ticket ($100) and towing fees ($200). This has been very frustrating and discouraging, especially since I’ve tried to resolve the issue through normal channels without success as I didn’t have the photo evidence for my initial hearing which resulted in denial of my case. I would appreciate if Mayor Wu could review this and ask the parking clerk to take another look. Much more evidence including my ticket and towing receipt are available if necessary! This is a clear example of negligence in terms of the city of Boston and the BPD.

    CLOSED #101006272609

    Go to Boston.gov and appeal ticket.

  • Other

    67 Whitten St, Dorchester, Ma, 02122

    Cars were towed this morning for a moving permit in front of 67 Whitten Street. The permit is posted; however they did not do any fliers on the street or any cars at any point in time. What is the recourse/penalty for this?

    CLOSED #101006225186

    Case Resolved. If any individual that has received a parking ticket in Boston believes that the ticket was given for an illegitimate reason, they are welcome to appeal the ticket at the Office of the parking Clerk. This process can be carried out digitally as well as in-person. For further direction regarding the appeals process, please visit this link: https://www.boston.gov/departments/parking-clerk/how-appeal-parking-ticket If there is any additional information we can provide, please let us know.

  • Other

    16 John Eliot Sq, Roxbury, Ma, 02119

    We need more residential permit parking in John Square

    CLOSED #101006221947

    Case Resolved. Thank you for your inquiry about Residential Parking. The City’s Transportation Department (BTD) is working hard to ensure that residents have improved access to parking in their neighborhoods and is currently reviewing our on-street rules and regulations to determine which are the most effective. We will include your inquiry as part of this ongoing review. We are also gathering information about how other communities address resident parking. In addition, after facing historic staffing storages, BTD has increased staff levels in the Parking Enforcement. We will continue to hire until we are fully staffed up, and are on track to do so by early next year. We have recorded this request and your contact information and will contact you with updates on our ongoing review. If there are other parking and curb access concerns we may help you with please contact newmobility@boston.gov. Earlier this summer, the Office of the Parking Clerk and BTD launched streamlined parking permit applications and a new self-management permit portal for increased access and visibility. You can find more information at boston.gov/parkingpermits.

  • Other

    20 South St, Jamaica Plain, Ma, 02130

    I just enjoyed a swim in JP's Curtis Hall pool and came out to find that my car has been towed. It was parked in one of three spaces clearly marked at 20 South Street in front of the Community Center. There are no street cleaning signs on this side of the street and my car was towed for street cleaning. I have called the police department, they city of Boston Towing Department, and the Department of Public Utilities and no one will tell me how to contest the ticket and tow fee. I have put in a 311 to have signs put on this side of the street. As a resident of JP for 20 years, I know how to park for street cleaning and move my car every week in front of my own home. To not have signs in such a valuable parking area is egregious. Thanks for helping fix what is thankfully a minor inconvenience to me today, but could really wreck someone's day. Also, Curtis Hall is amazing and the staff there are wonderful.

    CLOSED #101006219623

    Case Resolved. To get compensation for a towing, please contact the city clerk and file a claim. You can acquire information relating to this process on our website here: https://www.boston.gov/departments/city-clerk.

  • Other

    Intersection Of Brookdale St And Florence St, Roslindale, Ma

    Parking sign issued in front of 193 Florence St., Roslindale, there is no signage anywhere on Florence Street denoting that there is street cleaning. I’ve parked here for almost 2 years and never had an issue. Towing company/street cleaning representative informed me that they don’t make the rules and that I should file a complaint. This is a $40 ticket that I refuse to pay and I want Boston to rescind this now or actually put signs out to denote cleaning

    CLOSED #101006212766

    Case Resolved. If any individual that has received a parking ticket in Boston believes that the ticket was given for an illegitimate reason, they are welcome to appeal the ticket at the Office of the parking Clerk. This process can be carried out digitally as well as in-person. For further direction regarding the appeals process, please visit this link: https://www.boston.gov/departments/parking-clerk/how-appeal-parking-ticket If there is any additional information we can provide, please let us know.

  • Other

    535 Boylston St, Boston, Ma, 02116

    On July 25 late in the afternoon I picked up a parking ticket that has ticket number 829890889 at the north corner of Boylston and Clarendon. Before I threw it away I decided to check the ticket and it showed it was not paid yet . I checked again today it was still not paid . Not sure if it was left intentionally or just not properly placed and blown away by the storm that day.

    CLOSED #101006210565

    Case Resolved. Please contact the OPC(Office of the Parking Clerk at 617-635-4410 for more information regarding this matter.

  • Other

    28 John Eliot Sq, Roxbury, Ma, 02119

    The residents of John Elliott squared need additional residential permit parking.

    CLOSED #101006201937

    Case Resolved. BTD has paused the expansion of the Resident Parking Program as we review our existing on-street rules and regulations to better understand how and where programs such as resident permit parking are effective in improving resident access to parking across the City. Boston experiences high demand for parking with many competing interests for the curb. In our review, we are gathering information about how other communities address resident parking. Some issues that we are evaluating are: proximity to transit, addressing needs of vulnerable populations or temporary users, and identifying alternative parking resources. We intend to gather data and work with members of the community to learn more about these issues to develop a robust plan with established goals and metrics that will allow us to better define a resident parking permit program. In addition, after facing historic staffing storages, BTD has made progress to increase staff levels on the Parking Enforcement team, though we are still not in a position to expand areas that would require intensive parking enforcement. We will continue to hire until we are fully staffed up, and are on track to do so by winter. We aim to complete this extensive review early next year. We have recorded this request and your contact information and will contact you when the program reopens. If there are other parking and curb access concerns we may help you with please contact newmobility@boston.gov. Earlier this summer, the Office of the Parking Clerk and BTD launched streamlined parking permit applications and a new self-management permit portal for increased access and visibility. You can sign up at boston.gov/parkingpermits.

  • Other

    324 Newbury St, Boston, Ma, 02115

    Hello, i would like to appeal this ticket i got. Violation #829755253 i was given an unpaid meter fee but i paid online on the ParkBoston app for zone 909. When i got to my car, the app said i still had 30 minutes left of time so i was wrongfully ticketed! Here is the proof and timestamps below, thank you for your time!

    CLOSED #101006178479

    Hello, please visit https://www.boston.gov/departments/parking-clerk/how-appeal-parking-ticket in order to appeal a parking ticket.

  • Illegal Parking

    21 Portsmouth St, Brighton, Ma, 02135

    My contractor received a $100 ticket for parking on Portsmouth St. Brighton. He was doing work all day on 19-21 Portsmouth St. Any way he can fight it by mail?

    CLOSED #101006176295

    Case Resolved. You can find information about disputing a ticket here: https://www.boston.gov/departments/parking-clerk/how-appeal-parking-ticket.