Reports (3,005,400)

Road sign is upside down on Northern Ave and Pier 4 Blvd.

Light pole bulb is quite dim making it dark for pedestrians to see at night and early morning. It appears an attempt was made to change the bulb, however in complete. Thank you

MBTA Public Engagement: Back Bay Station ~ ADA, Public Health and Safety During the Boston Marathon period, international travelers are exposed to ongoing ADA access and public health hazards that have persisted for over one year. A consistent daily pattern (approx. 5:30–7:30 AM and 9:00–11:00 PM) involves the same individual sheltering in the station ~4 hours per day, including occupying the women’s restroom and blocking an ADA-accessible stall, as well as remaining in the commuter rail lobby. Observed conditions: standing water, unsanitary use with apparent human waste, and the individual using plastic materials as makeshift covering, often agitated and vocally distressed—creating biohazard exposure, slip/fall risk, and denial of ADA-compliant access. Station inspection personnel have reported this to the OCC, with Transit Police responses, yet the issue persists despite repeated reports and documented awareness. This raises concerns regarding compliance with the Americans with Disabilities Act (ADA), public health standards, and foreseeable liability. Action requested: Immediate, sustained intervention to restore ADA access and address sanitation and safety hazards. | Case (SR) Type: [MBTA] Referred To: [MBTA]

Called BPD 30 mins ago but these people are still out here clubbing in the street , my windows are vibrating ! Quality of life issue. When is moon Villa going to respect its neighbors?! Their hours need to change immediately, 4AM is not working for the neighborhood. | Case (SR) Type: [BPD: Quality of Life] Referred To: [POLICE: AREA A-1]