Reports 3,137,373
-
Other
19 Everett St, BostonDear Boston Inspectional Services Department, I am writing to request the City of Boston’s assistance regarding the alley/access area behind my property at 19 Everett Street, East Boston, MA 02128. My understanding has always been that the alley/access behind my property was limited and only extended to Emmet Place, with legal access provided only as far as the property that was entitled to use the alley. However, the situation has changed significantly. The property owners located behind Everett Street, along Sumner Street, including the area extending toward approximately 302 Sumner Street, appear to have opened gates that were previously closed and, to my understanding, were formerly garden areas rather than vehicle access points. Since these gates have been opened, vehicles are now entering through this area and traveling through a very narrow space directly behind and extremely close to my home. I have observed large vehicles, including towing trucks, entering the area, and I understand that some vehicles are also being repaired in this area. There This situation has already resulted in actual damage to my property. Two separate oversized vehicles have struck my property, and I have police reports documenting both incidents. I am concerned that if this vehicle access continues, additional and potentially more serious structural damage could occur. I respectfully request that the City investigate and clarify: The legal status and exact boundaries of the alley/access area behind 19 Everett Street. Whether the alley legally extends beyond Emmet Place toward the properties on Sumner Street and approximately 302 Sumner Street. Whether the gates that were previously closed and/or used as garden areas were legally authorized to be opened and converted into vehicle access points. Whether the property owners have obtained the necessary permits, zoning approvals, easements, or other City authorization to create or use these areas as vehicle entrances. Whether the current use of the area for vehicle repairs, towing trucks, oversized vehicles, and other commercial vehicle activity is legally permitted. Whether vehicles belonging to the properties along Sumner Street have a legal right to travel through this narrow access area behind my property. Whether the City has any records showing when these gates were installed, modified, or authorized. Whether the current use of this area complies with Boston zoning, building, fire-safety, transportation, and property-access requirements. What legal measures the City can take to prevent oversized vehicles from continuing to enter this extremely narrow area and causing damage to my home. Whether I am permitted to install bollards, concrete barriers, or other protective barriers along my property line to protect my home from additional vehicle impacts. I want to make clear that I am not attempting to interfere with anyone's lawful right of access to their property. My concern is that the use of this previously limited/narrow area appears to have changed substantially, and vehicles much larger than the space can safely accommodate are now using it. I respectfully ask the City to determine whether these newly opened gates and the resulting vehicle access are legally authorized and whether the current use of the area is consistent with the original legal purpose of the alley/access. I can provide photographs and videos showing the gates, the narrow access area, the large towing trucks entering the area, and the damage to my property. I can also provide the two police reports documenting the separate vehicle-impact incidents. Because additional damage could occur at any time, I would greatly appreciate an inspection of the area and written clarification regarding the legal status and permitted use of this access.
OPEN · #BCS-00335818 -
Other
6 Charles River Sq, BostonOn May 6 2026 the construction crew at #6 Charles River Square (owner Eleanor Lawrence) hauled the Throne Depot portable toilet from the rear of #6 to Revere Street near the entrance to the gated alleyway where the Throne Depot truck proceeded to hose down the contents creating stench and brown liquid runoff down the alley slope as well as blocking the traffic on Revere Street which backed up onto Storrow Drive. No mitigation by owner, construction manager nor Throne Depot. Please investigate construction permitting, code, safety and sanitary violations.
OPEN · #BCS-00335817 -
Other
19 Everett St, BostonDear Boston Inspectional Services Department, I am writing to request the City of Boston’s assistance regarding the alley/access area behind my property at 19 Everett Street, East Boston, MA 02128. My understanding has always been that the alley/access behind my property was limited and only extended to Emmet Place, with legal access provided only as far as the property that was entitled to use the alley. However, the situation has changed significantly. The property owners located behind Everett Street, along Sumner Street, including the area extending toward approximately 302 Sumner Street, appear to have opened gates that were previously closed and, to my understanding, were formerly garden areas rather than vehicle access points. Since these gates have been opened, vehicles are now entering through this area and traveling through a very narrow space directly behind and extremely close to my home. I have observed large vehicles, including towing trucks, entering the area, and I understand that some vehicles are also being repaired in this area. There This situation has already resulted in actual damage to my property. Two separate oversized vehicles have struck my property, and I have police reports documenting both incidents. I am concerned that if this vehicle access continues, additional and potentially more serious structural damage could occur. I respectfully request that the City investigate and clarify: The legal status and exact boundaries of the alley/access area behind 19 Everett Street. Whether the alley legally extends beyond Emmet Place toward the properties on Sumner Street and approximately 302 Sumner Street. Whether the gates that were previously closed and/or used as garden areas were legally authorized to be opened and converted into vehicle access points. Whether the property owners have obtained the necessary permits, zoning approvals, easements, or other City authorization to create or use these areas as vehicle entrances. Whether the current use of the area for vehicle repairs, towing trucks, oversized vehicles, and other commercial vehicle activity is legally permitted. Whether vehicles belonging to the properties along Sumner Street have a legal right to travel through this narrow access area behind my property. Whether the City has any records showing when these gates were installed, modified, or authorized. Whether the current use of this area complies with Boston zoning, building, fire-safety, transportation, and property-access requirements. What legal measures the City can take to prevent oversized vehicles from continuing to enter this extremely narrow area and causing damage to my home. Whether I am permitted to install bollards, concrete barriers, or other protective barriers along my property line to protect my home from additional vehicle impacts. I want to make clear that I am not attempting to interfere with anyone's lawful right of access to their property. My concern is that the use of this previously limited/narrow area appears to have changed substantially, and vehicles much larger than the space can safely accommodate are now using it. I respectfully ask the City to determine whether these newly opened gates and the resulting vehicle access are legally authorized and whether the current use of the area is consistent with the original legal purpose of the alley/access. I can provide photographs and videos showing the gates, the narrow access area, the large towing trucks entering the area, and the damage to my property. I can also provide the two police reports documenting the separate vehicle-impact incidents. Because additional damage could occur at any time, I would greatly appreciate an inspection of the area and written clarification regarding the legal status and permitted use of this access.
OPEN · #BCS-00335816 -
Domestic Animal Issue
20 Banton St, DorchesterOPEN · #BCS-00335815 -
Other
153-173 Kneeland St, BostonVery, very loud high pitched sound coming from Vicinity Steam for almost a week now. The sound is above the legally allowed decibels at night. Please enforce the noise limits
OPEN · #BCS-00335814 -
Sidewalk Repair
B St & W Third StFlooding
OPEN · #BCS-00335813 -
Abandoned Vehicle
3 Bancroft St, RoxburyCar has been here for a couple weeks. Hasn’t moved also has a flat tire
OPEN · #101006757547 -
Parks General Request
E First St & M StHello Parks & Recreation Representative, I have been an active Boston resident utilizing Southie's Moakley Park/Saunder's Field lacrosse goals for some time now. I am requesting the City of Boston Parks & Recreation Services to also add a lacrosse goal(s) to the M St @ E 1st St Park/Field in South Boston. I have played Men's League field lacrosse throughout the city (including South Boston, Charlestown, East Boston, Mission Hill, Dorchester) so I know there is wide interest range from Boston's residents. Especially from the active 20-30 year-old range residents that play lacrosse, and i'm assuming youths would utilize the goals at this location as well! It would be just a location to shoot the lacrosse ball around and pass back & forth (not full field playing location since there are baseball fields on either side but there is a large fenced in grass space in between which is perfect). Thank you so much, let me know if I could provide any further clarification!
OPEN · #BCS-00335812 -
Street Light Outage
8-10 Saint Germain St, BostonStreet light led is weak and flickering, housing knocked into. 16 st Germain st
OPEN · #BCS-00335811 -
Street Light Knockdown
29-33 Saint Germain St, BostonNo light housing; exposed wires. 52 st Germain street
OPEN · #BCS-00335810
Filters
Status
Ticket Type
- Other 587,426
- Illegal Parking 540,928
- Requests for Street Cleaning 250,386
- Pothole 165,053
- Residential Trash out Illegally 161,658
- Streetlights 106,760
- Snow Plowing/Salting 97,380
- Needle Cleanup 84,247
- Tree Maintenance Requests 81,997
- Damaged Sign 79,517
- Broken Sidewalk 76,622
- Dead Animal Pickup 72,023
- Poor Conditions of Property 71,006
- Abandoned Vehicle 66,319
- Graffiti Removal 58,588
- Sidewalk Not Shoveled 58,241
- Rodent Activity 54,221
- Unsatisfactory Living Conditions 50,671
- Empty Litter Basket 31,629
- New Tree Requests 26,236
- Illegal Dumping 24,023
- Tree Emergencies 21,383
- Graffiti Removal 21,361
- Sidewalk Repair 20,891
- Traffic Signal Repair 20,339
- General Lighting Request 17,727
- Residential Trash out Illegally 17,129
- Pest Infestation - Residential 15,630
- Contractor Complaints 15,330
- Park Maintenance Requests 15,205
- Abandoned Bicycle 12,881
- Highway Maintenance 12,312
- Missing Sign 12,065
- Poor Conditions of Property 10,649
- Litter & Debris 9,171
- Space Savers 9,091
- Streetlight Knock Downs 8,893
- Catchbasin 7,555
- Other Snow Issues 7,473
- Major System Failure 7,284
- Illegal Dumping 7,139
- Roadway Repair 5,652
- Sidewalk Cover / Manhole 4,453
- Street Light Outage 3,917
- Work Hours - Loud Noise Complaints 3,778
- Overflowing or Unkept Dumpster 3,734
- Domestic Animal Issue 3,676
- Missed Waste Pick-up 3,233
- Fire Hydrant 3,150
- Improper Trash Storage 3,002
- Knockdown Replacement 2,965
- Trash on Vacant Lot 2,927
- Fallen Tree or Branches 2,777
- Dead Animal General 2,744
- Pavement Marking Maintenance 2,718
- Illegal Dumping or Disposal 2,664
- Pruning Request 2,642
- Park Improvement Requests 2,633
- Utility Casting Repair 2,586
- Wild Animal Issue 2,524
- Trash Placed Out Early 2,457
- Sidewalk Repair 2,377
- Illegal Auto Body Shop 2,258
- Parking on Front/Back Yards (Illegal Parking) 2,204
- Pothole 2,174
- Construction Debris 2,019
- Abandoned Building 1,973
- Park Groundskeeping 1,958
- Request for Litter Basket Installation 1,931
- Student Move-in Issues 1,775
- Overflowing Trash 1,744
- General Traffic Engineering Request 1,674
- Illegally Blocked Sidewalk 1,641
- Litter Basket Maintenance 1,604
- Illegal Posting of Signs 1,428
- Tree in Park 1,427
- Other 1,391
- Broken Park Equipment 1,356
- Parking Meter Repairs 1,301
- Tree or Stump Removal 1,246
- Parking on Front/Back Yards (Illegal Parking) 1,167
- Illegal Graffiti 1,149
- Illegal Vending 1,134
- Short Term Rental 1,132
- Overgrown Weeds 1,114
- Encampments 1,024
- City/State Snow Issues 1,018
- BWSC Pothole 924
- Street Light Other 921
- Utility Contractor Complaints 902
- Construction Debris 816
- Street Light Knockdown 711
- Illegal Posting of Signs 702
- Fire Department Request 657
- Install New Lighting 638
- Needle Pickup 634
- Sticker Request 559
- Upgrade Existing Lighting 511
- Construction Debris 499
- External referral 495
- Planting Request 495
- Park Litter & Debris 436
- MBTA Request 423
- Cemetery Maintenance Request 402
- Pigeon Infestation 391
- Downed Wire 386
- Unauthorized Signage 370
- Parks General Request 370
- Illegal Vending 313
- Roadway Flooding 306
- Watermain Break 292
- Student Move-In (Trash Collection) 282
- Short Measure - Gas 277
- Ballfield Issue 272
- Park Overflowing Trash Can 268
- Lost Pet 267
- Scanning Overcharge 255
- Municipal Parking Lot Complaints 245
- Bridge Maintenance 233
- Item Price Missing 194
- Unauthorized Vending 183
- Broken Public Waste Receptacle 166
- Park Light Outage 164
- Unit Pricing Wrong/Missing 144
- No Price on Gas/Wrong Price 140
- Valet Parking Problems 130
- Code Enforcement Collection 126
- Park Dead Animal 123
- Private Parking Lot Complaints 118
- Pedestrian Safety Issues 113
- Park Graffiti 93
- Product Short Measure 68
- Illegal Yard Parking 65
- Park Suggestions 61
- Request New Public Waste Receptacle 49
- Locked Gates 37
- Water in Gas - High Priority 36
- Power Outage 32
- Utility Casting Repair 30
- Dropped Personal Item 26
- Missing Manhole Cover 25
- Cemetery Maintenance 24
- Lane Divider 21
- Scale Not Visible 21
- Fences/Guardrails/Bollards 16
- Municipal Lots 8
- Bridge Maintenance 5
- Oil Truck - Short Measure 3
- 00000000-0000-0000-0000-000000000000 2
- Pothole 2
- Oil Truck - No Price Per Gallon 2
- Emergency Responder Snow Plowing 1
- PWD General 1
- Snow Plowing 1
- News Boxes 1
Hold Shift to view percentages