Reports 3,115,591

Frequent persistent low humming/buzzing/ vibrating noise that comes in and out. It is so loud tonight that it has woken us up. Sound machines are not a match to cover the noise up. This noise has been going on for years. Today is probably one of the loudest the noise has ever gotten. It’s unbearable.

My son, Bennie, recently graduated from college and move to Boston. Through online call with an agent Drew Milan (Encore Realty 617-686-5909) and shown him the room via a video call in 03/2026 and asked Bennie to sign right away or room will be gone, therefore Bennie signed the contract without seeing the room till 8/31/2026. When arrived, the room is not livable. Kitchen sink is broken, bathroom is in bad shape, and hardwood floor near bathroom became black. Room smell old and damp. It's not a livable condition for a cost of $2100+. I, as a father and co-signed the contract, called landlord and he simply refused to discuss with me and just said let kids learn how to deal with things, and said Bennie can not backoff the contract, unless find someone to take over, and just keeps promising will fix things, but after many days still nothing. How could Boston let this thing happen? The address is 435 Hanover Street #4A. Property name is Zoe Realty Trust a.k.a 435 Hanover LLC. Manger number is 617-820-0433. Owner name is Dror, and phone is 617-909-8869. Not so sure how this agent system works. Agent got paid by owner, so ... agent simply trick people to sign the contract and disappear? I called the agent for help and he simply not pickup the call. What should we do? My name is Yaohung and phone number is 408-666-6889. I will fly to Boston to check the place in person on 09/04/2026. We are willing to just leave the contract and lost this 1st month fee and leave this nightmare. Please help. Not so sure how can this room been fixed while Bennie live inside.

Truck has been parked on the street in the same spot for months, never seen it driven or move spots

These people are illegally making noise out of their work permit at 2:30 am. This is violation of rules and very disturbing to everyone living in this area.

The work permit for the hospital construction is from 7:00 a.m. to 7:00 p.m. They are currently working and making very loud noises outside of the permitted hours. Please ask them to respect the permitted working hours.

I am reporting a persistent and disruptive mechanical noise issue caused by an elevator at The Metropolitan Apartments. The elevator has been producing loud scraping, drilling, and thudding noises since August 6, 2026. The noise is clearly audible inside my bedroom and occurs randomly whenever the elevator is being used. I reported the issue to building management on August 11. On August 12, both the rental-side and condo-side managers came to my apartment and personally confirmed the noise. However, the noise has continued, and management has not provided a clear explanation of the cause or a timeline for resolving the issue. I followed up again on August 28, but the issue remains unresolved as of September 3. I am requesting that the appropriate city department inspect or investigate this issue and advise what action is needed to resolve the recurring elevator noise. I have audio recordings documenting the noise and can provide them if needed.

Car blocking alley entrance

These neighbors are dead serious listening to my every move

Loose trash

Couch is definitely still on the sidewalk. Please remove and don’t close issue until couch is gone.