Reports 3,115,591
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Other
195 Cummins Hwy, Boston, MA 02131Frequent persistent low humming/buzzing/ vibrating noise that comes in and out. It is so loud tonight that it has woken us up. Sound machines are not a match to cover the noise up. This noise has been going on for years. Today is probably one of the loudest the noise has ever gotten. It’s unbearable.
OPEN · #BCS-00308759 -
Unsatisfactory Living Conditions
437 Hanover St, Boston, Ma, 02113My son, Bennie, recently graduated from college and move to Boston. Through online call with an agent Drew Milan (Encore Realty 617-686-5909) and shown him the room via a video call in 03/2026 and asked Bennie to sign right away or room will be gone, therefore Bennie signed the contract without seeing the room till 8/31/2026. When arrived, the room is not livable. Kitchen sink is broken, bathroom is in bad shape, and hardwood floor near bathroom became black. Room smell old and damp. It's not a livable condition for a cost of $2100+. I, as a father and co-signed the contract, called landlord and he simply refused to discuss with me and just said let kids learn how to deal with things, and said Bennie can not backoff the contract, unless find someone to take over, and just keeps promising will fix things, but after many days still nothing. How could Boston let this thing happen? The address is 435 Hanover Street #4A. Property name is Zoe Realty Trust a.k.a 435 Hanover LLC. Manger number is 617-820-0433. Owner name is Dror, and phone is 617-909-8869. Not so sure how this agent system works. Agent got paid by owner, so ... agent simply trick people to sign the contract and disappear? I called the agent for help and he simply not pickup the call. What should we do? My name is Yaohung and phone number is 408-666-6889. I will fly to Boston to check the place in person on 09/04/2026. We are willing to just leave the contract and lost this 1st month fee and leave this nightmare. Please help. Not so sure how can this room been fixed while Bennie live inside.
OPEN · #101006744283 -
Abandoned Vehicle
5 Creston St, Dorchester, Ma, 02121Truck has been parked on the street in the same spot for months, never seen it driven or move spots
OPEN · #101006744282 -
Other
1 Joslin Pl, Boston, MA 02215These people are illegally making noise out of their work permit at 2:30 am. This is violation of rules and very disturbing to everyone living in this area.
OPEN · #BCS-00308757 -
Other
1 Joslin Pl, Boston, MA 02215The work permit for the hospital construction is from 7:00 a.m. to 7:00 p.m. They are currently working and making very loud noises outside of the permitted hours. Please ask them to respect the permitted working hours.
OPEN · #BCS-00308755 -
Other
1-3 Nassau St, Boston, MA 02111I am reporting a persistent and disruptive mechanical noise issue caused by an elevator at The Metropolitan Apartments. The elevator has been producing loud scraping, drilling, and thudding noises since August 6, 2026. The noise is clearly audible inside my bedroom and occurs randomly whenever the elevator is being used. I reported the issue to building management on August 11. On August 12, both the rental-side and condo-side managers came to my apartment and personally confirmed the noise. However, the noise has continued, and management has not provided a clear explanation of the cause or a timeline for resolving the issue. I followed up again on August 28, but the issue remains unresolved as of September 3. I am requesting that the appropriate city department inspect or investigate this issue and advise what action is needed to resolve the recurring elevator noise. I have audio recordings documenting the noise and can provide them if needed.
OPEN · #BCS-00308753 -
Illegal Parking
11 Queensberry St, Boston, Ma, 02215Car blocking alley entrance
OPEN · #101006744281 -
Other
23-25 Gaylord St, Boston, MA 02124These neighbors are dead serious listening to my every move
OPEN · #BCS-00308752 -
Litter & Debris
32-34 Bayard St, Boston, MA 02134Loose trash
OPEN · #BCS-00308751 -
Illegally Blocked Sidewalk
104 Saint Botolph St, Boston, MA 02115Couch is definitely still on the sidewalk. Please remove and don’t close issue until couch is gone.
OPEN · #BCS-00308750
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Ticket Type
- Other 587,417
- Illegal Parking 534,958
- Requests for Street Cleaning 250,386
- Pothole 165,053
- Residential Trash out Illegally 161,658
- Streetlights 106,760
- Snow Plowing/Salting 97,380
- Needle Cleanup 84,014
- Tree Maintenance Requests 81,997
- Damaged Sign 79,038
- Broken Sidewalk 76,623
- Dead Animal Pickup 72,023
- Poor Conditions of Property 71,004
- Abandoned Vehicle 65,957
- Graffiti Removal 58,588
- Sidewalk Not Shoveled 58,241
- Rodent Activity 53,579
- Unsatisfactory Living Conditions 50,396
- Empty Litter Basket 31,629
- New Tree Requests 26,236
- Illegal Dumping 24,023
- Tree Emergencies 21,383
- Graffiti Removal 21,361
- Sidewalk Repair 20,891
- Traffic Signal Repair 20,339
- General Lighting Request 17,727
- Residential Trash out Illegally 17,129
- Pest Infestation - Residential 15,371
- Contractor Complaints 15,330
- Park Maintenance Requests 15,205
- Abandoned Bicycle 12,803
- Highway Maintenance 12,312
- Missing Sign 12,035
- Poor Conditions of Property 10,649
- Space Savers 9,091
- Streetlight Knock Downs 8,893
- Catchbasin 7,555
- Other Snow Issues 7,473
- Major System Failure 7,284
- Illegal Dumping 7,139
- Litter & Debris 6,687
- Roadway Repair 5,651
- Sidewalk Cover / Manhole 4,453
- Work Hours - Loud Noise Complaints 3,778
- Overflowing or Unkept Dumpster 3,730
- Street Light Outage 3,584
- Domestic Animal Issue 3,353
- Fire Hydrant 3,150
- Knockdown Replacement 2,965
- Trash on Vacant Lot 2,926
- Pavement Marking Maintenance 2,718
- Park Improvement Requests 2,633
- Utility Casting Repair 2,586
- Missed Waste Pick-up 2,401
- Fallen Tree or Branches 2,360
- Pruning Request 2,303
- Wild Animal Issue 2,289
- Illegal Auto Body Shop 2,246
- Parking on Front/Back Yards (Illegal Parking) 2,204
- Improper Trash Storage 2,074
- Construction Debris 2,019
- Dead Animal General 2,002
- Abandoned Building 1,963
- Request for Litter Basket Installation 1,931
- Illegal Dumping or Disposal 1,923
- Sidewalk Repair 1,779
- Student Move-in Issues 1,775
- Pothole 1,722
- Park Groundskeeping 1,705
- Trash Placed Out Early 1,663
- General Traffic Engineering Request 1,650
- Litter Basket Maintenance 1,604
- Illegal Posting of Signs 1,428
- Tree in Park 1,427
- Overflowing Trash 1,301
- Parking Meter Repairs 1,292
- Broken Park Equipment 1,219
- Illegally Blocked Sidewalk 1,187
- Parking on Front/Back Yards (Illegal Parking) 1,167
- Illegal Vending 1,134
- Short Term Rental 1,119
- Tree or Stump Removal 1,090
- Encampments 1,024
- Other 1,019
- City/State Snow Issues 1,018
- BWSC Pothole 924
- Overgrown Weeds 918
- Street Light Other 846
- Illegal Graffiti 819
- Construction Debris 816
- Illegal Posting of Signs 702
- Utility Contractor Complaints 675
- Fire Department Request 657
- Street Light Knockdown 653
- Install New Lighting 638
- Upgrade Existing Lighting 511
- Planting Request 471
- Park Litter & Debris 431
- Sticker Request 429
- MBTA Request 423
- External referral 419
- Cemetery Maintenance Request 402
- Pigeon Infestation 391
- Downed Wire 386
- Construction Debris 368
- Unauthorized Signage 313
- Illegal Vending 313
- Parks General Request 309
- Roadway Flooding 306
- Watermain Break 292
- Short Measure - Gas 276
- Park Overflowing Trash Can 264
- Scanning Overcharge 250
- Lost Pet 244
- Ballfield Issue 243
- Municipal Parking Lot Complaints 242
- Bridge Maintenance 233
- Student Move-In (Trash Collection) 228
- Item Price Missing 192
- Park Light Outage 144
- Unit Pricing Wrong/Missing 142
- Unauthorized Vending 141
- No Price on Gas/Wrong Price 139
- Broken Public Waste Receptacle 136
- Valet Parking Problems 125
- Park Dead Animal 123
- Private Parking Lot Complaints 114
- Pedestrian Safety Issues 113
- Park Graffiti 93
- Code Enforcement Collection 92
- Product Short Measure 68
- Park Suggestions 52
- Illegal Yard Parking 49
- Request New Public Waste Receptacle 37
- Water in Gas - High Priority 36
- Locked Gates 34
- Power Outage 32
- Utility Casting Repair 26
- Cemetery Maintenance 23
- Lane Divider 21
- Scale Not Visible 20
- Missing Manhole Cover 19
- Dropped Personal Item 18
- Fences/Guardrails/Bollards 7
- Municipal Lots 4
- Oil Truck - Short Measure 3
- Bridge Maintenance 3
- 00000000-0000-0000-0000-000000000000 2
- Pothole 2
- Oil Truck - No Price Per Gallon 2
- Unshoveled Sidewalk 1
- Emergency Responder Snow Plowing 1
- PWD General 1
- Snow Plowing 1
- News Boxes 1
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