Reports (2,947,759)

Snow removal

Rat running from sidewalk to Building

School doesn’t plow or shovel sidewalk at all. It’s all ice. I had to walk in the street.

No driver has made any effort to clear their parking spot of snow, so they just block the road. It’s been two weeks and they don’t even have tickets, they should have been towed by now

Gutter is dripping water creating icy sidewalk

Mattress left out blocking sidewalk - please cite resident

Rutherford ave going north from Charlestown, about 300 feet before the foot bridge, the sidewalk is blocked by a giant pile of snow about 3ft tall.

I am submitting an anonymous complaint regarding what appears to be an imminent public health hazard at a restaurant in Boston: Cafe Sauvage While dining at the establishment, I observed two rats running from the staircase area toward the kitchen. Inside the restroom, there were visible rodent droppings on the floor, indicating active infestation. After exiting the restroom, I looked down the staircase area and observed numerous rats and mice gathered near what appeared to be a box of carrots, suggesting possible contamination of food storage or preparation areas. The presence of live rodents inside the establishment, particularly in proximity to the kitchen and food storage, constitutes a serious violation of the Massachusetts Food Code and represents an imminent health hazard due to the risk of food contamination and disease transmission. Given the severity and visibility of the infestation, I respectfully request an immediate inspection and appropriate enforcement action. Thank you for your prompt attention to this matter.

The hot water in my apartment building is not working correctly. I have reported to my building superintendent 3 times and the problem is still not fixed. Haven’t had a full hot shower in over a week. The water starts hot then gets lukewarm and does not stay warm. Please help.

Again, there is still a huge snowbank blocking visibility to those entering/exiting the Palace Road garage on the Simmons University campus. It has been nearly 3 weeks, this is unacceptable.