Reports (2,889,100)

Boston Animal Care & Control- staff conduct/complaint I made a report with Boston Animal Care and Control on 11/25 around 2:00 AM because I saw a bunny with a head wound that had not moved in a while based on camera footage. Although I explained that the bunny was most likely dead since it had not moved in over an hour and there was blood coming from its head, I was told an officer would still be sent. When the officer arrived, he showed up with an attitude and said, “You just woke up an on call officer for this, who also has to work their regular shift in the morning.” This completely caught me off guard because I was only trying to do the right thing for the animal in case there was still any chance it was alive. I was already distressed and crying after seeing the poor bunny bleeding out while waiting for animal control and to be met with such hostility by a public worker whose job is to handle situations like this was extremely disappointing. After making that comment, the officer opened a trash bag and snatched the dead bunny away. The lack of empathy, professionalism, and basic respect from an Animal Control worker is unacceptable especially during a sensitive wildlife call. I am requesting that someone reach out to me so I can identify the officer who responded that night and move forward with a formal complaint.

No scheduled yard waste pickup again! I have reported this multiple times in the past two months. These re contracted services that are not being performed.

Boston Animal Care & Control- staff conduct/complaint

mva clean up at 1325 boylston st | Type of debris: [Motor vehicle accident debris] Cars parked on the street: [No]

How do we request replacement recycling tote for ones that are old and cracked (want to avoid rats) ?

Giant mess in lot and behind building