Reports (2,935,319)

The ramp access to the elevator at the copley station in front of the library was covered with snow, which makes impossible to get out/in the elevator for wheelchair users and strollers. Please remove the snow.

Sidewalk not shoveled

Something needs to give on Kelton… the snow banks are so large, crossing street is impossible, the road is so narrow, etc.

Sidewalk not shoveled

I put in a request yesterday (#101006484483) for trash pick up and and street cleaning. The claim is marked as closed, but the trash was not picked up and the street was not cleaned. We would really appreciate both happening because there is not glass in the street.

Please have the right side of Park Street plowed so that people may park here

Unsafe sidewalk

Please clear the south west sidewalk of the Boston University bridge. I twisted my ankle trekking thorugh icy knee-high snow banks.

Hello, this is my 4th message regarding this issue. I own 152 W Third Street in South Boston and my neighbor located at 154 W Third street took all the snow from in front of their condo and stacked it all on the sidewalk between my building at 152 w third and their condo at 154 w third. They also put a ton of the snow in front of the entrance of my garage onto west third street and it needs to be plowed. Pictures attached. I have tried messaging the President of the condo association, Sheila O'Connor, who lives at 133 Bolton Street on the other side of the condominium, but she was not helpful whatsoever. This is a major hazard and we can't get in and out of our garage. Please help!! Also, very important, when I enter 152 W Third into the address search, it pings 148 W Third or 156 W Third street and will not give me 152 W Third as an option. Please make sure you go to 152 and 154 w third street and not 148 w third or 156 w third street.

The pictures shown of the issue resolved on report #101006468348 are not of the correct location. Rutherford Ave in Charlestown — the sidewalk between Mishawum St and Baldwin St. The side walk remains unshoveled and dangerous.